microsoft office 365 subscription renewal email scam snopes

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In many years of receiving invoices from hundreds of companies, I’ve never once seen “in words” for an amount. There are some other warning signs, but just scroll down and you’ll see something very odd: More importantly, where is any personally identifiable information? Having your email on the “invoice” is easy enough since the scammers probably bought millions of email addresses for this scam. Here’s the main “order confirmation”:įirst off, the Microsoft logo shown is really old, though you can be forgiven for not realizing that. Windows Defender Store Bogus Invoice Emailīut let’s have a closer look at that email too.

If you do have a bogus transaction, notify your bank and let them take care of things. Worried it might be legit? Log in to your bank’s Web site (by typing in the URL, never click on a banking email link!) and check your transaction history. But why would your bank contact you? It’d just be an item that showed up on your credit card statement. Here’s the thing: If you had purchased a subscription for software, you’d already have the credit card transaction and it would be a bank contacting you. Never let someone remotely access your computer.

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In its most extreme case, they’ll try to convince you to allow them to remotely access your computer so they can ‘scan for viruses’ or ‘clean up your PC’ and then actually install bad software and corrupt your machine.

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What you’ve received is an email version of a very common scam that also extends to millions of junk phone calls every day too: notification that you’ve “already been charged” for a PC security subscription and now need to work out payment to cover the debt.

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You can learn more about it at this Microsoft article Stay protected with Windows Defender, or you can check out my own article How to Get Started With Windows Defender. Microsoft does have something called Windows Defender, but it’s a free antivirus and antimalware protection suite from Microsoft that’s included in Windows 10! I actually run it on most of my PCs as my primary protection software and it seems to work really well. Other names may be trademarks of their respective owners.You’re correct in questioning this invoice from Microsoft for “Windows Defender Advanced Threat protection Firewall & Network protection” for $399.99.

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The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License. Microsoft and the Window logo are trademarks of Microsoft Corporation in the U.S. Alexa and all related logos are trademarks of, Inc. App Store is a service mark of Apple Inc. Mac, iPhone, iPad, Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. Android, Google Chrome, Google Play and the Google Play logo are trademarks of Google, LLC. Firefox is a trademark of Mozilla Foundation. or its affiliates in the United States and other countries. NortonLifeLock, the NortonLifeLock Logo, the Checkmark Logo, Norton, LifeLock, and the LockMan Logo are trademarks or registered trademarks of NortonLifeLock Inc. LifeLock identity theft protection is not available in all countries.Ĭopyright © 2022 NortonLifeLock Inc. The Norton and LifeLock Brands are part of NortonLifeLock Inc. Question the validity of any email that asks you to submit personal or financial information.Hover your mouse over the links contained in emails to check if they are legitimate– don’t click unless you are sure they are safe.Never click on links or download attachments from unknown sources.Remove Fake pop-up or tech support scam messages that warn the computer is infected How to recognize and avoid tech support scams Learn more about technical support scams and steps to avoid them Scams Involving Fraudulent Use of NortonLifeLock Branding Verify that an email you receive from Norton is legitimate

Is this a scam E-Mail solicitation that I received?